1. Introduction

Al Masar Ceiling ("we," "us," "our," "the Company") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect information you provide through our website almasarceiling.com, in accordance with the Kingdom of Saudi Arabia's Personal Data Protection Law (PDPL).

2. Who We Are

Company Name: Al Masar International Co. Ltd. (Al Masar Ceiling)
Address: Salahuddin Ayubi Rd, Al Malaz, Riyadh 12841, Saudi Arabia
Email: info@mdceiling.com
Phone: +966 53 488 5895

3. Information We Collect

We may collect the following information when you use our website or contact us:

• Contact details — name, email address, and phone number submitted through our contact form or quotation requests
• Project information — details you share about your service or product requirements
• Technical data — IP address, browser type, device information, and pages visited, collected automatically through standard website analytics
• Communication records — records of correspondence if you contact us by email, phone, or WhatsApp

4. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide quotations
• Deliver the products and services you request
• Communicate with you about your project, order, or account
• Improve our website and services
• Comply with legal and regulatory obligations under Saudi law

We do not use your personal data for automated decision-making or profiling.

5. Legal Basis for Processing

We process your personal data based on:

• Your consent, given when you submit a form on our website
• The necessity of processing to respond to your enquiry or fulfill a contract with you
• Our legitimate business interest in providing and improving our services
• Compliance with applicable legal obligations

6. How We Share Your Information

We do not sell or rent your personal data. We may share information with:

• Employees and contractors involved in delivering your project or service
• Third-party service providers who support our website (e.g., hosting, email, analytics) under appropriate confidentiality obligations
• Government or regulatory authorities, where required by law

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this Policy, or as required by applicable law, after which it is securely deleted or anonymized.

8. Data Security

We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Cookies

Our website may use cookies and similar technologies to improve your browsing experience and analyze website traffic. You can control or disable cookies through your browser settings; note that some website features may not function properly if cookies are disabled.

10. Your Rights

Under the Saudi Personal Data Protection Law (PDPL), you have the right to:

• Know what personal data we hold about you and how it is used
• Request access to your personal data
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data, where applicable
• Withdraw your consent at any time, where processing is based on consent
• Lodge a complaint with the Saudi Data & Artificial Intelligence Authority (SDAIA) if you believe your data has been mishandled

To exercise any of these rights, please contact us using the details in Section 2.

11. Third-Party Links

Our website may contain links to third-party websites, including social media platforms. We are not responsible for the privacy practices or content of any third-party sites.

12. Children's Privacy

Our website and services are not directed at children, and we do not knowingly collect personal data from minors.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Changes will be posted on this page with an updated "Last updated" date.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

Email: info@mdceiling.com
Phone: +966 53 488 5895
Address: Salahuddin Ayubi Rd, Al Malaz, Riyadh 12841, Saudi Arabia